dart Customer Helpline Number

Dartford Crossing
Customer Service Contact

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
All contact number calls cost 7p per minute from a standard BT UK landline. Plus your phone providers access charge.

Dart Charge Info


The Dart Charge customer helpline contact number should provide you assistance in the following areas.

• Dartford Appeals Customer Number
• Dart Charge Fine UK Phone Number
• Dart Charge HGV Tariffs UK Support Number
• Dart Charge Cars & Motorbike Helpdesk
• Dartford Bridge Charge Operating Times | Dartford Vehicle Codes | Dartford Tunnel Complaints Number

Dartford crossing charges in 2019

Dartford Crossing Charge Contact

Dartford toll fees were increased by 50p when the new ANPR (Automatic Number Plate Reader) system was introduced back in 2014. The current 2019 Dart Charge fees are as follows:

  • Cars: £2.50
  • Two-axle goods vehicles: £3.00
  • Multi-axle goods vehicles: £6.00
  • Motorcycles: Free

You can save money by setting up a Dart Charge account, reducing charges to:

  • Cars: £2.00
  • Two-axle goods vehicles: £2.63
  • Multi-axle goods vehicles: £5.19
  • Motorcycles: Free.

Contact Helpline


Calls may cost more from mobiles and other networks. You should be aware that you will not be connected directly to a Dart Charge Customer Service agent. Contact helpline is in no way affiliated with Dart Charge.

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Further Dart Charge info

How long do I have to pay the Charge?

When your vehicle crosses either the Bridge or Tunnel your number plate is read & stored by an ANPR device. You then have until midnight the following day to pay the toll charge. Payments can also be made long in advance before making the crossing.

To increase the time threshold that you have to pay, you can try enrolling with a company called Dartsave. If you are registered to Dartsave you have up to 21 days after crossing to make the payment of £2.50. An e-mail reminder will also be sent to you to make the payment.

Dartford Crossing late payment fine.

If you forget to pay the Dart Charge on time, you will get a £70 fine, which reduces to £35 if paid within a 14 day period. If you fail to pay within 14 days, it goes up to £105.

This fine applies to seperate crossings made by tunnel or bridge per day, so if you make a return trip and forget to pay for both legs of the trip, you could be liable for a total fine of £210 for that one day.

If you think your penalty charge notice (PCN) is wrong, you may be able to make a Dart Charge appeal to an independent tribunal. Make sure you reply to all PCN's within 28 days.

Mail to


All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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