arsenal Customer Helpline Number

Membership
Customer Service Contact

24 hour UK service
Best calling hours
Mon-Fri 09:00-18:00
Arsenal-Membership
The helpline number shown above has been taken directly from the Arsenal Membership Customer Service website. Which can be found here. Simply call to go through to the Membership department.

Arsenal Membership Info

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The Arsenal Membership customer helpline contact number should provide you assistance in the following areas.

• Arsenal Membership Card Customer Number
• Arsenal Membership Card 2024 UK Phone Number
• Arsenal Membership Card Renewal UK Support Number
• Arsenal Booking without Membership card Complaints Number

When will my membership pack arrive?

Due to the inclusion of the Arsenal FC Handbook which is printed after the summer player transfer window, packs are likely to be delivered over October and November if you renew within your renewal window.

Can I purchase tickets before my membership card arrives?

If you do purchase tickets prior to receiving your membership card(s) please telephone the Contact Centre on 0344 ARSENAL (277 3625)(option 1) on the day before the fixture if mid week and Friday if a weekend fixture. A paper ticket will be issued for the member to collect on the match day.

Can I cancel a ticket I have purchased via Ticket Exchange?

Unfortunately once the booking has been confirmed the Ticket Exchange purchase is non-refundable as you have purchased the ticket from a season ticket holder.

I havent received e-mail confirmation for a booking I have made

All bookings can be viewed online by logging on with your membership number and password. Select the My Account tab then Account History. You then have the option to resend the email to the email address on your account.

Be Smart - Buying a Season Ticket

Contact Helpline

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Please refer to the official Membership website here. You will be connected directly to a Arsenal Membership customer service agent. Contact helpline is in no way affiliated with Arsenal Membership.

Additional Arsenal Membership info

Can an adult purchase a ticket with a junior gunner?

Two Red or Silver adult members can purchase a ticket with a Junior Gunner in the Family Enclosure when the Red or Silver sale is announced. Red adult members can also purchase a ticket within the Family Enclosure with a Junior Gunner when tickets become available on a Red sale subject to availability. All tickets are subject to availability. If the Family Enclosure is sold out tickets can be purchased outside the Family Enclosure and the Junior Gunner will pay the full price of the ticket. A Junior Gunner membership is only valid for the membership holder even if a full priced ticket has been purchased on their membership, this is in compliance with the terms and conditions of all memberships which are non-transferable.

How do I activate my membership?

To activate your membership and set a password click on the linkprovided. Enter your Membership number and your surname as it appears on your account. This will activate your membership online and allow you to set a password. You can now use your membership number and password to access Arsenal player and all other online membership services.

Can I sell my tickets on?

Please see the applicable Terms and Conditions to your ticket for further details. Season ticket holders that are unable to attend a fixture can post their ticket for sale via the Ticket Exchange link where available on Arsenal.com. This gives a Silver or Red Member the chance to purchase your seat. Silver and Red Members who are unable to attend a fixture can contact the club in writing 72 hours prior to the fixture for a refund minus the booking fees.

How do I access my account

Your Membership number will be confirmed in your email confirmation upon purchasing. For data protection purposes, to set your password please visit arsenal.com/membershipand select Forgotten Password this will enable you to create your own unique password. - See more here

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All problems & issues will be emailed directly to the appropriate departments. Fill in the form and state the nature of your enquiry.


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